An oral history of Chipotle (Bloomberg) Tom Brady can’t stop himself (NYT) A meltdown proof reactor design (MIT Tech) Hershey in the jerky business (WP) The history of the Shake Shack (NYT) ESPN and the future of sports (The Verge) Vinyl is cool but CD’s actually sound better (LAWeekly) People want their mindless tv (Bloomberg) Why Google Glass broke (NYT) …
Customer Service and Credit Cards
I just spend over an hour on the phone with Chase. Let me start by saying that every single customer rep I spoke with was incredibly polite and helpful to the best of their ability. What I’m writing here has nothing to do with their efforts to assist me and everything to do with the incredible flaws in the technology …
The Fourth Turning by William Strauss and Neil Howe – Book Review and Notes
I just finished reading The Fourth Turning by William Strauss and Neil Howe. I’ve got to be honest I didn’t love the book. It was waaaay to long to make the points it was trying to make and it goes so in to the weeds that I couldn’t make it through some huge chunks of it. However, there were quite a …
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